Frequently Asked Questions
Everything you need to know about our premium wines and gourmet pairings.
How do you ensure the quality of wine during shipping?
All bottles are packed in temperature-controlled, shock-resistant packaging to ensure they arrive in perfect condition. During extreme weather, we may hold shipments to prevent heat damage or freezing.
Do I need to be home to sign for my delivery?
Yes. By law, all alcohol deliveries require the signature of an adult aged 21 or older. Carriers will not leave packages unattended at your doorstep.
Which states do you currently ship to?
We currently ship to most states within the U.S., excluding Alabama, Arkansas, Mississippi, and Utah due to local compliance laws. Please check our shipping policy for the most up-to-date list.
What is your return policy for corked or damaged wine?
If you receive a bottle that is corked or damaged, please contact our support team within 30 days of purchase for a replacement or a full refund.
Can I include a gift message with my order?
Absolutely. You can add a personalized gift message during the checkout process, and we will include a high-quality gift card with your shipment at no extra cost.
Are your wines suitable for vegans?
Many of our wines are vegan-friendly. We provide detailed information regarding fining agents and production methods in the product description for each specific vintage.